Questions? We have answers.

How can I schedule a new delivery appointment?

Note: Due to the current high demand, we advise making delivery appointments at least 3 weeks in advance (availability varies by market and size of delivery). Appointments can usually be accommodated within 10 days, but during peak times there may be reduced appointment availability. We apologize for the inconvenience and are working tirelessly to resolve this issue.

To schedule a delivery appointment, click on the blue Schedule Appointment button in the upper right-hand corner of your account and select Deliver My Stuff. This will pull up a page where you will be able to select each item you would like delivered (tip: you're able to select all items at once by clicking the Select All button in the upper left-hand corner).  

To schedule from the MakeSpace iOS app, click the circular green button with a calendar icon at the bottom of your home screen.

Once you've selected all the items you'd like delivered, click Schedule Delivery on the top right of the page.

You’ll be asked if you want anything picked up during your appointment.

Enter the address we’ll be delivering to and select your preferred date and arrival window. Then click Continue to Review.

On the last page, you can review all of your delivery details, including the fee for delivery. Be sure to enter any relevant information for the team in the Special Instructions field (i.e. alternate contact information or parking requirements). Then click Confirm Appointment and you’re all set.

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