Questions? We have answers.

What will I need to do before my delivery?

Ensure you are on-site and available to receive our team during the entire 3-hour arrival window. If you live in an apartment building, reserve the service elevator and/or loading dock accordingly.

If you stored MakeSpace bins, be prepared to unpack bags and remove your contents from the MakeSpace bins during the appointment. SpaceMakers can wait up to 15 minutes while you unpack bins during delivery. If you need more time to return your bins, you can schedule an empty bin pickup appointment (subject to standard appointment fees).

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