Questions? We have answers.

Can I schedule a delivery outside of MakeSpace's standard service area?

Note: MakeSpace is only able to guarantee appointments within our service area. 

If you’ve moved outside of the service area where your items are being stored, we may be able to coordinate an out-of-area delivery. Alternatively, you can book a self-service appointment through the MakeSpace iOS app and pick up your items right from our facility. 

To inquire about setting up delivery outside of your service area, contact our Customer Support team. Before you call, please be prepared with the address you’d like your items delivered to, as well as a few preferred dates for your delivery. 

Please keep in mind that out-of-area appointments are subject to approval and will incur an additional fee based on the distance from our warehouse and the size of the requested appointment. 

What if I have MakeSpace bins?

Any MakeSpace bins on your account must be unpacked and returned to us at the time of the appointment. If you would like to keep your bins, they’re available for purchase at $20 per bin. Just let us know before the day of your appointment if you would like to purchase the bins. Unfortunately, we aren’t able to schedule empty bin pickup appointments outside of our service area, so any bins will need to be returned during the appointment or purchased.

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