Questions? We have answers.

What if I need to cancel or reschedule my appointment?

You can cancel or reschedule your existing appointment directly through your account on our website or iPhone app up to 48 hours prior to the scheduled start time.


If you are planning to reschedule, we don’t recommend canceling. Appointments book up quickly, and new appointments are subject to availability.


Canceling or reschedule through


Canceling or rescheduling via the MakeSpace iPhone app:


If you're rescheduling your appointment, you'll be shown a calendar view of available dates. If you'd like an earlier appointment than what's shown, try booking a Self-Service appointment (available on the MakeSpace app).

Contact us if you need to cancel or reschedule within 48 hours of the appointment.

Please note that a $100 fee will apply to all appointments canceled or rescheduled within 48 hours.

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