Questions? We have answers.

What happens if my account remains unpaid?

We understand that life happens. In the event that your invoice remains unpaid at the time your next invoice is generated, a $10 delinquent fee will be added to each subsequent unpaid month.

If your account is unpaid for longer than 30 days, your items will be at risk of being sold at auction. Before this happens, we’ll make multiple attempts to contact you by phone and email to assist in updating your billing information. 

In the event that your items are sold at auction, you’ll still be required to pay any remaining outstanding balance. 

If you are having trouble making payments, please contact our billing department at 917-624-9833 to discuss your options.

Was this article helpful?
1 out of 5 found this helpful
Have more questions? Submit a request

Articles in this section