Questions? We have answers.

What happens if my account is unpaid?

If your account is unpaid, you’ll be unable to schedule further appointments or retrieve items until all outstanding invoices have been paid.

Possible reasons why an account shows as Unpaid:

  • Expired credit card information
  • Incomplete or incorrect billing information
  • Insufficient funds
  • Blocked charges from your bank

If your account is unpaid, we recommend you:

  • Visit your billing page at to verify and/or update your credit card information.
  • Contact your bank to verify that they’re not blocking charges from MakeSpace. 
  • Give our Billing team a call at 917-624-9833 to discuss in further detail.
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