Questions? We have answers.

I have the “Basic” Protection Plan, will I only receive .60 cents/lb reimbursement for damaged or missing items?

Your claim will be evaluated and approved based on your Protection Plan. However, the Claims team will take many factors into consideration when reviewing your claim, and we highly encourage filing a complete claim for any affected items.

With any questions about filing a claim, see our article on Filing a Claim or contact Customer Support.

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