• What is my photo inventory?

    All items picked up by MakeSpace are photographed during processing. MakeSpace makes it easy for you to keep track of your stored items by providing you with an online photo inventory. Simply log into your account to view them.

    Once you’re logged in, you’ll be able to see photos of all of your items. The most recently picked up items will automatically show at the top. Many items have multiple photos. To view additional photos of an item, simply click on the thumbnail image and use the left/right arrows to scroll through.

    For MakeSpace bins: we’ll take a photo of the inner bag label, plus an overhead shot of the contents of your bin.

    For your security, we’ll never open or photograph the interior contents of your boxes, or bins not provided by MakeSpace.

  • How can I name or label my items’ photos?

    All of your items are automatically labeled with a unique barcode & alphanumeric number during pickup.

    If you would like to add a title or description to an item on your account:

    1. Click on the photo of the item that you’d like to label, then click the green Edit button.
    2. You will see two text boxes where you can type in a title and description for the item.

    Don’t forget to click Save when you’re done.

  • What if I can’t see my photos?

    If your photos aren’t showing up, try logging out and logging back into your MakeSpace account using the email you signed up with.

    If that doesn’t work, send an email to support@makespace.com and we will ensure all photos are visible.

    Please note that items just picked up by MakeSpace will be marked as Processing, and photos won’t be visible until processing is complete.

    If no photo is available, or if you’re unable to determine the item in question from the photo provided, let us know and we’ll find the best way to help.

    Please note that we’ll never take a picture of the inside of a non-MakeSpace container. So remember to label all of your boxes and bins prior to pickup.