• What are MakeSpace bags and how do they work?

    Want to store your items in MakeSpace bins? No problem! We’ll send you free, reusable bags to pack your items. They’re designed to fit into bins of the same size, making pickups quicker and deliveries less cluttered.

    When scheduling a Pickup appointment, you’ll have the option to request MakeSpace bags in advance. We’ll send you bags, and our helpful packing kits, in advance of your Pickup to give you time to pack. 

    Packing kits are delivered by UPS prior to your appointment, and can be delivered to any address that accepts packages (no PO Boxes, please). 

    During your Pickup, our SpaceMakers will place your packed bags into bins, and secure them for transport and storage. 

    When it’s time for your delivery, you’ll have up to 15 minutes to pull your bags out of the bins and send them back with our team, saving you from the hassle and added expense of scheduling an empty bin pickup appointment.  

    You can keep your bags for free and reuse them as you please. They’re great for laundry or grocery shopping—plus, they’re collapsible so you can store them away without them taking up space.

    For more information on MakeSpace bags, go here.

  • How can I get more bags and bins?

    After you’ve scheduled a pickup appointment, we’ll send you the requested number of bags via UPS. If you need more, contact us and we’ll determine if there is enough time to ship the bags prior to your existing appointment date.

    If we’re unable to get them sent to you before your appointment, SpaceMakers will bring up to 5 bags and bins for you to pack during your appointment.

  • What if my bag doesn't fit in a bin?

    If your bag doesn’t fit into a bin, you’ll be responsible for reorganizing your belongings into existing/additional bags. To avoid prolonging the pickup appointment, it’s important that you follow our packing guidelines and avoid overpacking.

  • How should I pack my bags?

    It’s extremely important that you don’t overpack, as our bags are designed to fit into bins of the same size, and have a weight limit of 40 pounds. This means no misshapen bags stuffed with oddly shaped items like guitars or blow-up pool toys.

    You can use the labels provided in your packing kit to quickly label the contents of each bag. This may seem like an extra step, but it will be really important in helping you easily identify items to be delivered down the road.