• What packing supplies do you provide, and how much do they cost?

    SpaceMakers will come to your appointment with specialty supplies like TV boxes, wardrobe boxes, lamp boxes, and mattress bags. Supplies are $15 each—but bins, blankets, and bin liner bags are free to use.

    If you do not want to use or pay for our specialty supplies then you should make sure that your item is packed and prepared in your own box or bag. If not we will not be able to accept your item.

  • Do I have to purchase boxes & mattress bags from MakeSpace?

    No! It’s not required, but we cannot take items like TVs, mirrors, artwork, or lamps without them being properly packed in a sturdy and secure box. If you do not want to use our boxes, please have them packed before your appointment. 

    If you’d like to find an alternative, we suggest checking your local hardware store or a national chain such as Home Depot or Lowe’s. Online retailers such as Amazon and Jet also offer an array of options at multiple price points.

  • If I purchase supplies during my pickup, will MakeSpace pack them for me?

    Our SpaceMakers will be happy to securely wrap and pack larger items like TVs, artwork, mirrors, lamps, and mattresses, as well as help transfer hanging clothing into wardrobe boxes during your appointment. You’ll need to pack smaller items such as dishes, silverware, and clothing before or, if time allows, during your pickup appointment.

  • When will I be charged for the supplies used during my appointment?

    Supply charges, as well as any applicable appointment fees, will automatically be charged to the credit or debit card on file within 24 hours of your appointment.