• What is a service area and why is it important?

    MakeSpace picks up and delivers within a defined service area in each of the metro areas we operate in. After your first MakeSpace pickup, future appointments can take place at a different address, as long as the address falls within the same service area. The best way to find out if a location is within our service area is to have an exact address in mind.

    When scheduling an appointment online, you’ll receive an alert if the requested address falls outside of our service area. If you have any questions, please contact us and a member of our Customer Support team can confirm whether an address is within our service area.

  • Can you move my stuff from one service area to another?

    We can only deliver your items within the service area where they were picked upwe cannot move or ship items to a different service area. If you’re unable to schedule an appointment at an address within the local service area for your city, a self-service appointment is the best way to add items to storage or retrieve your existing items.

  • Can you deliver outside of my service area?

    At this time we can only deliver your items within the service area where they were picked up. We cannot move or ship items to a different service area, or to an address outside of your service area.

    If you’re unable to schedule an appointment at an address within the local service area for your city, a self-service appointment is the best way to add items to storage or retrieve your existing items.