• What is a service area and why is it important?

    MakeSpace picks up and delivers within a defined service area in each of the metro areas we operate in. After your first MakeSpace pickup, future appointments can take place at a different address, as long as the address falls within the same service area. The best way to find out if a location is within our service area is to have an exact address in mind.

    When scheduling an appointment online, you’ll receive an alert if the requested address falls outside of our service area. If you have any questions, please call us at 800-920-2372 with any questions, and our Customer Support team can confirm whether an address is within our service area.

  • Can you move my stuff from one service area to another?

    We can only deliver your items within the service area where they were picked upwe cannot move or ship items to a different service area.

  • Can you deliver outside of my service area?

    At this time we can only deliver your items within the service area where they were picked up. We cannot move or ship items to a different service area, or to an address outside of your service area.

    If you've moved outside of the service area where your items were picked up, reach out to our Customer Support team and we’ll determine the best way to help.