Preparing for Your Delivery Appointment

Unfortunately SpaceMakers aren’t able to reassemble furniture during your delivery appointment.

You’ll have 15 minutes to empty your bins during delivery. If you need longer than that you will need to set up a separate pickup appointment. Keep in mind that standard pickup rates apply. We ask that bins are returned within 7 days of delivery. If you’d like to keep your bins, they’re available for purchase at $20 each.

We're happy to place your items exactly where you want them to go (be prepared to tell us where), but we'll only move each item once—once it's placed, it's placed. We'll only move items if it's safe for us, your item, and your property to do so (for example, not through windows or up spiral staircases).  Please note that furniture re-assembly isn't included in our service.

Ensure you are on-site and available to receive our team during the entire 3-hour arrival window. If you live in an apartment building, reserve the service elevator and/or loading dock accordingly.

If you stored MakeSpace bins, be prepared to unpack bags and remove your contents from the MakeSpace bins during the appointment. SpaceMakers can wait up to 15 minutes while you unpack bins during delivery. If you need more time to return your bins, you can schedule an empty bin pickup appointment (subject to standard appointment fees).