General Billing Questions
What methods of payment are acceptable?
We accept credit and debit cards for all one-time and recurring charges. We do not accept prepaid cards, nor do we accept payment by cash, bank check, or certified check. If you are having trouble making payments, please contact our billing department at 917-624-9833 to discuss your options.
$100 Pre-Authorization Hold for New Customers
When you schedule your first MakeSpace appointment, a $100 hold placed onto your account to ensure the card is active. This temporary hold will fall off of your account in 1-5 business days, and you won't see your first MakeSpace invoice until after your items have been picked up and processed.